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Privacy Policy

Learn how Cloudagents collects, uses, and protects your personal data.

Last updated: March 14, 2026

1. Introduction

Cloudagents ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Authentication

Cloudagents uses Google Firebase Authentication to manage user accounts. You may sign in with email, Google, or GitHub. By using these sign-in methods, you agree to their respective terms and privacy policies. These providers may collect basic data such as your email address, name, and device information. We only store your email address and display name.

3. Information We Collect

We collect information in the following ways:

Personal Information

  • Email address (for account creation and communication)
  • Name (optional, for personalization)
  • Payment information (processed securely by third-party providers)

Server Information

  • Server configuration and status
  • Server IP address and location
  • Resource allocation (CPU, RAM, storage)

4. How We Use Your Information

We use the collected information to:

  • Provide and maintain our Service
  • Process transactions and send billing information
  • Send important notices and updates
  • Respond to customer support requests
  • Monitor and analyze usage patterns to improve our Service
  • Detect and prevent fraud or abuse

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service providers who assist in operating our Service (e.g., cloud infrastructure providers)
  • Legal authorities when required by law or to protect our rights
  • Business partners in case of merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

9. Cookies and Tracking

We do not use cookies. Authentication is handled through Firebase and does not rely on cookies stored in your browser.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Eligibility

Our Service is available to anyone. There are no age restrictions for using Cloudagents.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at support@cloudagents.run

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